Privacy Policy
Last Updated: October 2023. Our commitment to protecting your personal data.
1. Introduction
At Lumina Insights, we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website luminainsights.co.za and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal Information: Name, postal address, e-mail address, and telephone number.
- Usage Data: Information about your internet connection, the equipment you use to access our Website, and usage details.
- Financial Data: Details related to trading tool subscriptions processed via secure third-party gateways.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
Security
To verify your identity and protect against fraudulent activity.
Insights
To deliver the market research and customized dashboard data you request.
Communication
To provide notifications about platform updates and market alerts.
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
5. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Lumina Insights
3 Erlswold Way, Randburg, Johannesburg, ZA
Email: info@luminainsights.co.za
Phone: +27870867681